2025 - Q-Hub update

Our new support centre

You may now have noticed that the application support page has a new look. And is connected to some new features. We have now adopted Atlassian, a trusted development system that will host our application knowledge base, FAQs and product updates!

Application banner

In order to better inform you on what is changing, we have implemented a feature on the platform called an application banner. This will allow us to share notifications that are relevant to all users, full users or just admins. The application banner will be used for;

• High impact bugs or issues identified that need to be communicated

• Latest updates about the product

• Webinars on key topics

AI help bot

Within the new support centre, we also have a new AI powered help bot that is in beta stage. This feature is designed to help provide information on how to use the platform. As the new knowledge base grows and is updated, the AI will become more accurate and informative.

Transparency on whats next

In addition to the supportive information, we also wanted to provide more clarity on the development projects and work that is in progress and coming up. This can be seen in GANNT chart format on the main Qhub updates page.

KPI from Asset and Audit hub

You may have noticed, that you can now create KPIs from audit and asset hub!

By navigating to the KPI Hub > create a KPI > Generic KPI

You will now see the new audit an asset options, allowing you to produce information and charts based on data found in asset and audit hub.

These KPIs can then be added your dashboards to create a more advanced view of your audit and asset system for various users.

⭐ Filter all data in one go

You may also have noticed in dashboards, workspaces, and portals you can now filter all KPIs on the page by common data such as; users, data sets, portals. Therefore making it easier to use KPIs and save time filtering them all individually.

Improved Up-issue experience

Based on your feedback and some internal reviews, the document up-issue flow is getting major revamp to ensure that it is easier and more enjoyable to manage your documents within Qhub! Check out some of our new designed.

Edit with Microsoft online

We have final approval from Microsoft to be able to integrate a Microsoft based editor into Q-Hub. The development work has been done, we are currently waiting for final tests from Microsoft to confirm the update can go live. This is planned for Jan 2026 release.