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Cookie Policy

Last updated: 28 July 2026

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function correctly, remember your preferences, and understand how the site is used. Some features also use your browser’s local and session storage, which works in a similar way; where we use it, it is listed in the table below alongside the cookies.

How Q-Hub uses cookies

Essential cookies are always active because the site cannot work without them. Analytics and marketing cookies are set only after you opt in through the cookie banner. Until you do, Google Analytics runs in a cookieless mode that measures visits without storing anything on your device, and no marketing tags load at all.

Essential cookies

Required for the website to function and to keep it secure. These cannot be disabled. They cover security checks from Cloudflare, your cookie choices, remembering that you dismissed a banner, and keeping you on a consistent version of any page we are testing.

Analytics cookies

With your consent we use two analytics services. PostHog is hosted in the EU, served first-party through our own domain, and runs with autocapture and session recording switched off; it sets one cookie holding an anonymous visitor ID. Google Analytics 4 measures how pages are found and used. Neither sets a cookie until you accept analytics cookies.

Marketing cookies

We use Microsoft Advertising (Bing) conversion tracking to measure whether an advert led to an enquiry. It loads only if you accept marketing cookies, and sets no cookies otherwise. We do not sell or share this data.

Third-party services

Some cookies and storage are set by services embedded in our pages, governed by that provider’s own privacy policy. We currently use Cloudflare (security and content delivery), PostHog (privacy-friendly analytics, hosted in the EU), Google (Analytics), Microsoft (Advertising conversion tracking) and Korvex (a search-optimisation beacon, which uses session storage rather than cookies).

Managing your preferences

You can change your choices at any time using the “Cookie Settings” link in the footer, or through your browser settings. We also honour the Global Privacy Control signal if your browser sends one. Disabling essential cookies may affect how the site works.

Changes to this policy

We may update this cookie policy to reflect changes in technology or legislation. The “last updated” date at the top will be revised accordingly.

Contact

Questions about our use of cookies? Contact our Data Protection Officer at info@q-hub.co.uk.

Cookies we set

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Cookie PurposeDuration
qh_cookie_consent Essential — stores your cookie choices (also mirrored in your browser storage)1 year
cf_clearance Essential — Cloudflare security; records that your browser passed a challenge30 minutes
__cf_bm Essential — Cloudflare bot management30 minutes
qh_announce_dismissed Essential — remembers that you closed the announcement bar7 days
qh_sticky_dismissed Essential — remembers that you closed the demo bar7 days
qh-ab-[page] Essential — keeps you on the same version of a page we are testing, so it does not change under you30 days
qh_session_entry Attribution (browser session storage, not a cookie) — records the page you arrived on and the website that linked you, so we can tell which of our pages brought you here. It holds no identifier for you, is never shared, and is erased the moment you close the tab.Until you close the tab
qh_first_touch Marketing (browser local storage, not a cookie) — records how you first found us, so a later enquiry can be credited to the right source. Set only if you accept marketing cookies.Until you clear your browser storage
_ga Analytics — Google Analytics; distinguishes one visitor from another. Set only if you accept analytics cookies2 years
_ga_ZFK2LEWYP8 Analytics — Google Analytics 4 session state. Set only if you accept analytics cookies2 years
ph_[token]_posthog Analytics — PostHog; anonymous visitor ID. Set only if you accept analytics cookies1 year
_uetsid Marketing — Microsoft Advertising (Bing) conversion tracking, session identifier. Set only if you accept marketing cookies1 day
_uetvid Marketing — Microsoft Advertising (Bing) conversion tracking, visitor identifier. Set only if you accept marketing cookies16 months
qh_exit_popup_dismissed Browser local storage, not a cookie — remembers that you closed the exit messageUntil you clear site data
_bmc:[page] Browser session storage, not a cookie — used by our search-optimisation beacon to avoid refetching page dataUntil you close the tab
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