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Browse guides, tutorials, and documentation to get the most out of Q-Hub.
Admin
2 articlesFixing "Need admin approval" Error for Q-HUB: Methods for Granting Admin Consent
This screen appears because Q-HUB is asking for permissions that regular users cannot approve themselves — only an admin...
Q-Hub Data Off-Boarding Plan Draft
This Off-Boarding Plan forms part of the agreement between Intelligent Quality Ltd ("Q-Hub") and the Customer and sets o...
General
20 articles#1 - 2026 update: End of Feb 26 changes
Welcome to our new application update pages, please ensure to read through this document, open all the sections and watc...
#2 - 2026 update: Changes going live
We're excited to share some important updates arriving next week that will make managing your platform significantly eas...
2025 - Q-Hub update
Welcome to our new application update pages, please ensure to read through this document, open all the sections and watc...
Acceptable Use Policy
This Acceptable Use Policy ("Policy") forms part of the Q-Hub Terms & Conditions (the "Terms"). Your continued use of ou...
Asset Management Tasks System in Q-Hub
The Asset Management Tasks system in Q-Hub provides a comprehensive automated scheduling and tracking mechanism for main...
Asset groups
This is a feature to help organise assets manage access. Groups should be used to categorise assets to help make accessi...
Asset locations
This is a feature to help organise assets manage access. Locations should be used to group assets based on where they ar...
Asset profiles
Profiles are the Qhub way of organising assets into types. This helps to keep your assets organise, and makes it easier ...
Data Processing Agreement (DPA)
This Data Processing Agreement forms part of the contract between the parties for use of the Q-Hub Service and is subjec...
General FAQs
This page contains general questions that are frequently asked.
Get started with Asset hub
The Asset Hub in Q-Hub is designed to give you a structured, repeatable and scalable way to manage assets – from simple ...
Get started with People Hub (beta)
Training, competency and skills management — live and connected
How to get your people started with Q-Hub
This guide talks you through the first steps you need to follow once you have joined Q-Hub. If you are an enterprise cu...
Management tasks practical uses
Management tasks are compliance activities that need to be carried out for assets the customer manages.
Q-Hub Enterprise Addendum Draft
📝 This is an example of an enterprise addendum used as the framework for a bespoke enterprise agreeement.
Q-Hub Knowledge Base
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Q-Hub Platform Terms Of Service
These Terms of Service along with any other terms and policies referenced herein, and are incorporated herein by referen...
Q-Hub T&Cs update
We’re making an update to some of our core documents.
Service Level Agreement (SLA)
Intelligent Quality provides a 99.9% uptime commitment for the Intelligent Quality software solution as well as some pri...
Whats new with Q-Hub?
Only recent updates will be shown here…
Getting Started
4 articlesAudit Hub overview
The Audit Hub in Q-Hub is a dedicated hub for planning, running, and reporting on audits, with built-in handling of nonc...
Form Hub Overview
The entry version control system in Q-Hub provides a comprehensive mechanism for tracking and managing changes to comple...
Register Hub overview
The Register Hub in Q-Hub is a flexible, table-style tool for managing structured information that needs to be maintaine...
Sign In And Out (SISO) Overview
The Sign In / Sign Out (SISO) Hub in Q-Hub is a focused module for site / location management and compliance at the poin...
Integrations
1 articleSecurity
5 articlesSingle Sign On Guide
This guide explains how Single Sign‑On (SSO) works in QHub and how to configure it in the Admin Panel. It covers:
How to populate Processes/Forms/Tasks form an audit
Yes, it is absolutely possible to populate a process (such as an RCCA / NCR) from a form or audit, rather than having to...
Public API – Authentication, Rate Limits & Error Responses
QHUB uses API Key and API Secret for authentication.
Qhub Security Facts & Questions
Your information and data is taken seriously with us. We fully understand the need to have a secure system. So we put th...
Security with AI features
When you use our services to generate content using AI, any data you provide, including text, files, or other inputs, is...
User Management
4 articlesHow to manually add users
Its super easy to add users to Q-Hub. Please watch the video or read the instructions below.
How to mass upload your users
Follow the below instructions
How users can join with a link & SSO
This guide shows how to enable and onboard users using Single Sign-On (SSO) through either Microsoft or Google.
Q-Hub user types
This page will give you an overview of the different user roles that can be utilised within the Q-Hub platform. Its impo...
Popular articles
How to manually add users
Its super easy to add users to Q-Hub. Please watch the video or read the instructions below.
Single Sign On Guide
This guide explains how Single Sign‑On (SSO) works in QHub and how to configure it in the Admin Pane...
#1 - 2026 update: End of Feb 26 changes
Welcome to our new application update pages, please ensure to read through this document, open all t...
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