Live in four weeks, not four months.
Our implementation team guides you from sign-up to go-live in four weeks. Data migration, system configuration, user training, and ongoing support are all included with every Q-Hub subscription.
Four phases to go-live
Week 1: Understanding your needs
We learn how your organisation works today.
Your implementation manager conducts a discovery session to understand your current processes, pain points, and compliance requirements.
- Audit your existing document structure and naming conventions
- Map your approval workflows and escalation paths
- Identify key users, roles, and permission requirements
- Define success criteria and go-live checklist
Week 2: Building your system
We set up Q-Hub to match your processes.
Your implementation manager configures Q-Hub to match your organisational structure, imports your existing data, and sets up workflows.
- Import documents, assets, and training records from your existing systems
- Configure approval workflows, notification rules, and escalation paths
- Set up departments, sites, and user permissions
- Build custom forms and audit checklists for your specific needs
Week 3: Hands-on training
Your team learns the system.
We train your team in small groups, tailored to their specific roles and responsibilities within Q-Hub.
- Administrator training for system owners and quality managers
- End-user training for document authors, auditors, and approvers
- User acceptance testing with real data and scenarios
- Feedback collection and configuration adjustments
Week 4: Launch
You launch with confidence.
We support your go-live and ensure a smooth transition from your old systems to Q-Hub.
- Go-live support with your implementation manager available by phone
- First-week daily check-ins to resolve any teething issues
- Transition to ongoing support with unlimited phone, email, and chat
- Quarterly business reviews to ensure Q-Hub continues delivering value
Everything you need to succeed
Data Migration
We import your existing documents, training records, asset registers, and audit data. No data left behind.
System Configuration
Q-Hub is configured to match your organisational structure, workflows, and approval processes. Not the other way around.
User Training
Role-based training sessions for administrators, quality managers, and end users. Recorded for future reference.
Ongoing Support
Unlimited phone, email, and live chat support. No ticket limits, no premium tiers, no per-incident charges.
Quarterly Reviews
Regular business reviews with your account manager to track adoption, identify opportunities, and plan next steps.
Continuous Updates
New features shipped every two weeks. No upgrade fees, no migration projects, no version lock-in.
Implementation questions
Yes. Unlike many QHSE platforms that charge thousands for implementation as a separate project, Q-Hub includes full implementation support with every subscription. There are no hidden setup fees or professional services charges.
That is fine. Our implementation team has migrated document libraries with tens of thousands of files. We use bulk import tools and work with your team to ensure folder structures, metadata, and access permissions are correctly mapped.
Absolutely. Most customers run both systems in parallel for 2-4 weeks during the transition period. This gives your team time to build confidence with Q-Hub before switching off the old system.
Four weeks is our standard timeline for most organisations. Larger or more complex implementations may take 6-8 weeks. Your implementation manager will agree a realistic timeline during the discovery phase based on your specific requirements.
Ready to get started?
Book a demo and your implementation manager will outline a personalised go-live plan.