Scaling Success: Anglia Cathodic Protections Transformation with Qhub
Anglia Cathodic Protection Services — Business manager
Qhub provided the tools to digitize and unify their processes, reducing reliance on manual systems and improving data visibility. By automating NCR tracking, audit scheduling, and document management, Qhub enabled ACPS to operate more efficiently while maintaining high compliance standards.
"Our QMS was, prior to the introduction of Qhub, a very static and quite difficult-to-access system, leading to many processes and procedures not being followed. Qhub has enabled us to make the necessary parts of the system visible to all personnel and to schedule audits to monitor compliance. We are also now able to track and monitor non-conformances and ensure close-outs to drive continual improvements and demonstrate these to our growing client base."
Anglia Cathodic Protection Services Limited faced a rapid increase in workload and a growing client base, stretching their paper and spreadsheet-based systems beyond capacity. Their fragmented processes and lack of visibility hindered the ability to effectively manage compliance across multiple sites. With rising inefficiencies affecting quality management, operations, and health and safety departments, they needed a solution to unify their systems and improve productivity. Enter Qhub—a robust, scalable platform designed to streamline operations and support continuous improvement.
The Challenges
Anglia Cathodic Protection Services faced numerous challenges before implementing Qhub:
Disjointed Systems: Paper-based and spreadsheet workflows made tracking compliance difficult.
Manual NCR Tracking: Non-conformance reports were often delayed or incomplete.
Document Management Issues: Version control and document visibility were limited.
Slow Communication: Teams struggled to share information efficiently, impacting decision-making.
Scalability Challenges: Existing systems couldn’t support the company’s rapid growth and increasing workload.
Digitizing a Fragmented System
Before Qhub, managing compliance and quality processes was a manual, disjointed effort. Documents were stored across spreadsheets and paper-based systems, leading to miscommunication and errors. Qhub digitized these processes, making the system more accessible and actionable for all employees. By scheduling audits and monitoring compliance digitally, the company eliminated many bottlenecks and enhanced operational oversight.
Streamlined Non-Conformance Tracking and Audits
Tracking NCRs was a challenge, with resolutions often delayed due to the lack of a structured system. Qhub's Process Hub provided a centralized space for managing NCRs, linking them to audits, and ensuring accountability at each step. The platform’s audit capabilities also enabled real-time scheduling and reporting, saving hours of administrative work while improving compliance visibility.
Fostering Engagement and Accountability Across Teams
Qhub’s ability to share necessary documents and track "read and understood" acknowledgments was transformative for Anglia Cathodic Protection. The entire workforce, from shop floor employees to remote workers, could access the tools and information needed to perform their roles effectively. This functionality not only improved compliance but also encouraged a stronger culture of accountability and engagement